Privacy & Cookies

Privacy and cookies policy for undone.akihabara-premium.com

Last updated: March 2026

Introduction

This is the privacy and cookies policy for the website undone.akihabara-premium.com (the "Website"), operated by UNDONE Japan Co., Ltd. (6-31-15 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan, Representative Director: Robert Tran Quoc Wai) in collaboration with Akihabara Premium Collection (UNDONE Japan Co., Ltd., 6-31-15 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan). Together, "we", "us" or "our" in this policy.

We are committed to protecting your information and respecting your privacy. By using our Website, you accept that this privacy and cookies policy applies to you and consent to our use of cookies. Please read it carefully. If we change our privacy and cookies policy, we will post any changes on this page and, where appropriate, notify you by e-mail.

Data we collect and store

In order to deliver our services to you effectively, we may collect, store and process the following data:

The collection of user identification and behaviour data may be automatic through cookies and tracking technologies (see "Cookies" section below). We hold only the necessary data to process your sign-up and to issue personalised email communications. We hold it only for as long as it is still relevant, while you are actively engaging with our emails or Website.

How your data is used

We may use your data for the following purposes:

Data third parties collect and process

Certain third-party service providers we use may collect and/or process your data on our behalf:

Other third-party tracking technologies may be used by our advertising partners for campaign measurement and optimization.

Purchases

Purchases made through links on this Website are processed by third-party e-commerce platforms (including but not limited to Shopify). We do not collect or store any payment information (credit card numbers, bank account details, etc.) on this Website. Please refer to the respective platform's privacy policy for information on how your payment data is handled.

Cookies

We use cookies to store and collect information regarding your use of our Website. A cookie is a small file containing data that our Website can send to your browser. It may be stored on your computer's hard drive and accessed by our web server or the servers of our third-party service providers. To find out more, visit www.allaboutcookies.org.

Our Website may use the following types of cookies:

You can block cookies by activating a setting on your browser allowing you to refuse the setting of cookies. You can also delete cookies through your browser settings. If you use your browser settings to disable, reject, or block cookies (including essential cookies), certain parts of our Website may not function fully.

Where we store your data

The personal data we collect is processed at our trading addresses and by our third-party service providers as listed above. As part of the services offered to you through our Website, the data that we collect from you may be transferred to and stored in countries outside the European Economic Area (the "EEA"), including the United States. By submitting your personal data and providing consent, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the EEA, we will take steps to ensure that your privacy rights continue to be protected as outlined in this privacy and cookies policy.

Data retention

We retain your personal data for as long as you remain subscribed to our email communications. If you unsubscribe, your data will be removed from our active mailing list within 30 days. Certain data may be retained for a limited period thereafter for legal, administrative or compliance purposes.

When we can share your data with third parties

We are allowed to release your information to: businesses in our corporate group; business partners, suppliers and sub-contractors for the performance of any contract we enter into with you; the third-party service providers named in this privacy and cookies policy; as required by law; or when we believe that disclosing the information is necessary to protect our rights, protect your safety or the safety of others.

Marketing

We will only send you marketing communications if you have given us your express consent via the sign-up form on the Website (which you may withdraw at any time — see "Opting out" below). We may also provide third-party social media platforms with certain data in order to create targeted ads for you.

Opting out

You can opt out of our email marketing at any time by clicking the "unsubscribe" link included in every email we send, or by emailing [email protected] asking us to remove you from our mailing list. If you have opted out of our email marketing services, you may still continue to see targeted ads on social media platforms. Please check the social media platforms for more details on how to opt out.

Your rights

Under applicable data protection legislation (including the GDPR), you have the following rights in relation to your personal data:

To exercise any of these rights, please email your request to [email protected] and we will work with you to address your request.

Data deletion

You are entitled to view, amend, or delete the personal information that we hold. Email your request to [email protected] and we will work with you to remove any of your personal data we may have.

The security of your data

We take your privacy seriously and have implemented this privacy and cookies policy to help keep your personal information secure. We have physical, electronic, and managerial procedures to safeguard and secure the information we collect. Unfortunately, no data transmission is guaranteed to be 100% secure and we therefore cannot guarantee the security of information you transmit to or from our Website, and you provide this information at your own risk. If you believe your privacy has been breached, please contact us immediately at [email protected].

Third-party links

This Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal data.

Consent

By checking the consent box on our sign-up form and submitting your data, you explicitly consent to the collection, processing and use of your personal data as described in this privacy policy. You may withdraw your consent at any time by unsubscribing from our emails or contacting us directly at the email address above.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes will be posted on this page with an updated date.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a request regarding your personal data, please contact us by e-mail at